Inspired by my friend James’ post on how annoyed he has become with Spotify, I thought I’d join the chorus. I too have become very fed up with Spotify, despite being one of the first people I knew to have a £10 a month premium account.
- Placebo – not as good as the real thing? Some time ago (definitely before 28/03/11 because that’s when I emailed spotify support to moan) almost all music by the band Placebo vanished off Spotify. Now it just so happens that several of my playlists were albums by them, so this was intensely annoying.Support told me initially that basically tracks come and go, and Placebo were changing record label. So they’d probably be back soon. A month later on 28/04/11 the tracks were still not back. I emailed again, and had another moan. This time it was suggested that maybe *I* should contact Placebo’s label! On this day, 10th May 2011, the tracks are still missing.
… and …
- Paranoid of Android. I have a HTC Desire smartphone. It happily ran Spotify’s app. Now Spotify have done an update to the app, which has killed it. It loads, it appears to be working. It terminates. It reloads itself, flashes up the login screen, terminates. Times infinity. I emailed Spotify support. They suggested uninstalling and reinstalling. I tried this. It still did the same. They suggested clearing the app’s data. I did this. I reinstalled again. Still #fail.
So now this service no longer contains one of my favourite artists, and now it no longer works on my phone (the whole reason I pay for Premium), I am left wondering why on earth Spotify deserve my £10 a month. The simple answer is, of course, they no longer do.
I will happily return when Placebo return to the library, and when the Android version works again. Ten is not much to pay for the amount I used to use it. Spotify have had 12p under £120 off me over the last 12 months. But not this month.